Privacy, GDPR & others

Privacy, GDPR & others

Privacy Policy posted on 1st of October 2019.

This Privacy Policy explains and governs the privacy terms of:

  • our websites (the “Website”), located at www.qrcodelab.com and www.qrcodelab.app, and its subdomains; and
  • the tools we provide you (the “Service”); and
  • through other ByteCode SE hosted pages where the Service is provided and this privacy policy is posted or linked.

Collectively, Website, Site and ByteCode SE’s hosted pages are the “Sites”. Any capitalized terms not defined in this Privacy Policy have the meaning specified in our Terms of Use and Services accessible at www.qrcodelab.com/pages/tos.

1 Your Privacy

Our Sites follows legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. Terms capitalized in this Privacy Policy have meanings as described in the Definitions section below.

2 Definitions

  • The term “Personal Data” means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • The term “Usage Data” means data collected automatically either generated by the use of the Service or from the Service infrastructure itself.
  • The term “Cookies” means small pieces of data stored on a User’s device, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
  • The term “Data Controller” means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
  • The term “Data Processors” or “Service Providers” means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • The term “Data Subject” means any living individual who is the subject of Personal Data.
  • The term “Do Not Track” means a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. For information about Do Not Track, visit allaboutdnt.org.
  • The term “User” means the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
  • The term “Third party Cookies” means Cookies placed by our Service Providers.

3 Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service.

3.1 Types of Data Collected

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).
    In case you register as an individual, personally identifiable information include: Email address.
    In case you register as a company, identifiable information may include, but is not limited to: Email address, Name, Address, State, Province, ZIP/Postal code, City.
    We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsuscribe link or instructions provided in any email we send or choosing the proper settings in your account on the Website.
  • Usage Data: We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as account creation date and time, account update date and time, acceptance of our terms of use and services date and time, product purchase date and time, product upgrade date and time, product downgrade date and time, credit use date and time, QRcode creation date and time, your computer Internet Protocol address, browser type, browser version and other diagnostic data.
  • Cookies Data: We do not use cookies technologies to track activity on our Sites. Note that Service Providers may rely on cookies technology to achieve their services and/or monitor activity in relation with their service. These providers set Third Party Cookies when you are logged on to their pages and visit our Sites. We have no influence on Third Party Cookies. All our Service Providers are GDPR compliant; the websites of our Third Party Cookies providers provide further information on how they use cookies. You can instruct your browser to refuse some or all Third Party Cookies. However, if you block cookies, you may not be able to use some portions of our Sites. List of Third Party Cookies linked with our Sites:

    • freshdesk.com on domain bytecode.freshdesk.com
      • _helpkit_session
      • _x_m
      • _x_w
    • paddle.com on domain www.qrcodelab.com
      • paddlejs_campaign_referrer
      • paddlejs_checkout_variant
  • Tracking Data: We use scripts to track and collect information to improve and analyze our Service. You can instruct your browser to refuse some or all scripts. However, if you block scripts, you may not be able to use all or some portions of our Service.

4 Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

5 Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6 Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7 Disclosure Of Data

We do not share your personal information outside of ByteCode SE except in certain circumstances, including:

  • When our service providers are providing services on our behalf.
  • Business Transaction. If we are involved in a merger, acquisition or asset sale. Your personal information (such as customer names and email addresses, and user information related to the Optimizely Service) may be among the items sold or otherwise acquired and transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy, as well as any choices you may have regarding your personal information.
  • To enforce our terms, agreements, policies or rules, to help protect the security, integrity and availability of our or another party’s products, systems and services; to exercise or protect the rights, property (including intellectual property), or safety of ByteCode SE, our users, or others.
  • Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency); or in other cases if we believe in good faith that disclosure is required by law (including in response to a lawful subpoena or other law enforcement request).

8 Security Of Data

The security of your data is important to us. We have implemented technical and organizational security measures that are designed to help protect your information from unauthorized access, disclosure, use and modification. From time-to-time, we review our security procedures to consider appropriate new technologies and methods. Please be aware, though, that despite our efforts, no security measures are perfect or impenetrable, no method of transmission over the Internet, or method of electronic storage is 100% secure, nor do we guarantee that this information will not be accessed, disclosed, altered, destroyed or used in an unauthorized manner. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on the Sites if a security breach occurs.

9 Privacy Shields

9.1 EU-US Privacy Shield And Swiss-U.S. Privacy Shield Framework

ByteCode SE is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about each Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.
In certain circumstances, ByteCode SE is responsible for the processing of personal data it receives under the EU-U.S. and Swiss-U.S. Privacy Shield frameworks and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the U.S., EU and Switzerland, including the onward transfer liability provisions.
In certain situations, ByteCode SE may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

9.1.2 Additional Disclosures

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. We collect and use your information only where:

  • we need it to provide or operate our Sites, including to provide customer support and process your orders, requests, questions and concerns;
  • it satisfies another legitimate interest that is not overridden by your data protection interests, including:
    • collecting product usage, analytics and performance data relating to our Sites, in order to maintain, analyze, develop, update, and improve our products and services;
    • maintaining records of bugs, customer support requests and similar requests you file, and our response to these requests;
    • detecting, investigating and preventing activities that may violate our policies or applicable laws (such as fraud detection and prevention);
    • maintaining corporate or business records consistent with our retention policies and applicable laws;
    • protecting against activities that may threaten the security, integrity, or availability of our or another party’s products, systems, and services; and
    • for marketing and selling our products and services, consistent with applicable laws.

9.2 General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), ByteCode SE’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. ByteCode SE may process your Personal Data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it’s not overridden by your rights.
  • For payment processing purposes.
  • To comply with the law.

9.2.2 Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ByteCode SE aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification : you have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object : you have the right to object to our processing of your Personal Data.
  • The right of restriction: you have the right to request that we restrict the processing of your personal information.
  • The right to data portability: you have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
  • The right to withdraw consent: you have the right to withdraw your consent at any time where ByteCode SE relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

10 Do Not Track

At this time, we do not respond to Do Not Track browser settings or signals.

11 Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are GDPR compliant.

11.1 Analytics

We do not use third-party Service Providers to monitor and analyze the use of our Website and Service.

11.2 Payments and Taxes

We may provide paid products and/or services within the Service. In that case, we use third-party services, in the form of Merchant of Records (“Reseller Provider”) for payment processing and tax collection.
We will not store or collect your payment card details. That information is provided directly to our third-party Reseller Provider whose use of your personal information is governed by their GDPR compliant Privacy Policy. These payment processors adhere to PCI Security Standards to help ensure the secure handling of payment information.

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

13 Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

14 Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15 Contact Us

You may contact the Company by using the Contact form on the site.